Care Manager

SMP Health – St. Catherine North | Fargo, ND

SMP Health is seeking a compassionate and resident-focused Care Manager to join our team at St. Catherine North. In this role, you will serve as an advocate, resource, and support person for residents and their families throughout their long-term care journey. You will work closely with residents, families, and the interdisciplinary team to promote quality of life, support care planning, and ensure person-centered care.

This is a rewarding opportunity for someone who is passionate about building relationships, supporting resident well-being, and helping individuals navigate life in a long-term care setting.

Responsibilities

• Serve as an advocate for residents, supporting resident rights, dignity, and choice
• Build positive relationships with residents and families
• Complete psychosocial assessments and participate in care planning
• Support residents through adjustment, behavioral, emotional, and social challenges
• Facilitate communication between residents, families, and care teams
• Coordinate family meetings and care conferences as needed
• Assist with discharge planning and coordination of community resources
• Collaborate with nursing, therapy, activities, dietary, and leadership teams
• Maintain accurate documentation and support regulatory compliance
• Promote resident engagement, independence, and quality of life programs

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Gerontology, or a related field preferred
• Licensed Social Worker preferred
• Experience in long-term care, healthcare, social services, or case management preferred
• Knowledge of resident rights, care planning, and long-term care practices
• Strong communication, conflict resolution, and interpersonal skills
• Ability to build relationships with residents, families, and team members
• Strong organizational and documentation skills
• Ability to work collaboratively within an interdisciplinary team

Pay & Benefits

Competitive pay based on experience.

Benefits include:

• Health, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Life Insurance
• Flexible Spending and Health Savings Accounts
• Tuition Reimbursement
• Employee Assistance Program
• Referral Program
• Opportunities for Advancement

Schedule

• Full-time 8:30am - 5:00pm
• Primarily day shift hours
• Occasional evening or weekend participation for resident or family-related activities as needed

Why Join SMP Health?

At St. Catherine North, resident care extends beyond physical health. As a Care Manager, you will play a vital role in supporting residents' emotional well-being, advocating for their needs, and helping them maintain meaningful connections and purpose. Join a supportive team dedicated to providing compassionate, person-centered care in a mission-driven environment.

SMP Health is an Equal Opportunity Employer.